Shipping

Pick up options can be arranged from Monday to Friday between 10am and 4pm by calling 709-726-1504. Pick up location is at the Sharing Our Cultures office at 390 Elizabeth Avenue in St. John's, Newfoundland and Labrador. 

All orders are shipped weekly via Canada Post. 

Shipping charges will be estimated at checkout. These charges may vary depending on the weight and country of destination of the parcel. Any additional duty charges may vary per jurisdiction.

Upon shipment, we will send your tracking information to the email address provided at checkout. You may track your order at any time using your tracking number. 

Please make sure you enter the correct address when placing your order. Impactful Gifts is not responsible for delivery failures due to the wrong address provided. 

Orders returned to us due to address errors will not be refunded. Impactful Gifts will resend the order upon receipt of a handling fee as items will need to be resent. 

Delays may occur due to factors out of our control which will be taken into consideration in relation to our return policy.