Shipping
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Pick up options can be arranged from Monday to Friday between 10am and 4pm by calling 709-726-1504. Pick up location is at the Sharing Our Cultures office at 390 Elizabeth Avenue in St. John's, Newfoundland and Labrador.
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All orders are shipped weekly via Canada Post.
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Shipping charges will be estimated at checkout. These charges may vary depending on the weight and country of destination of the parcel. Any additional duty charges may vary per jurisdiction.
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Upon shipment, we will send your tracking information to the email address provided at checkout. You may track your order at any time using your tracking number.
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Please make sure you enter the correct address when placing your order. Impactful Gifts is not responsible for delivery failures due to the wrong address provided.
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Orders returned to us due to address errors will not be refunded. Impactful Gifts will resend the order upon receipt of a handling fee as items will need to be resent.
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Delays may occur due to factors out of our control which will be taken into consideration in relation to our return policy.