• Pick up options can be arranged from Monday to Friday between 10am and 4pm by calling 709-726-1504. Pick up location is at the Sharing Our Cultures office at 390 Elizabeth Avenue in St. John's, Newfoundland and Labrador. 

  • All orders are shipped weekly via Canada Post. 

  • Shipping charges will be estimated at checkout. These charges may vary depending on the weight and country of destination of the parcel. Any additional duty charges may vary per jurisdiction.

  • Upon shipment, we will send your tracking information to the email address provided at checkout. You may track your order at any time using your tracking number. 

  • Please make sure you enter the correct address when placing your order. Impactful Gifts is not responsible for delivery failures due to the wrong address provided. 

  • Orders returned to us due to address errors will not be refunded. Impactful Gifts will resend the order upon receipt of a handling fee as items will need to be resent. 

  • Delays may occur due to factors out of our control which will be taken into consideration in relation to our return policy.